Prerequisites
- The employee you wish to update must already have a record under
HR > Employee > Employee List. - You have visibility into the fields you need to change (some fields may be restricted to certain roles).
- Gather updated information beforehand: new address, updated contact numbers, corrected ID numbers, or revised salary components.
- If you’re updating salary, ensure the relevant Salary Structure templates are already configured under
HR > Salary Structure.
Step 1: Locate and Open the Employee Record
- Navigate to Employee List
- In the CGIC App sidebar, go to
HR > Employee > Employee List. - Use the search box or filters (by Department, Branch, Employee Code) to find the employee.
- In the CGIC App sidebar, go to
- Open the Employee Profile
- Click on the employee’s name—this opens their full profile in View mode.
- Click “Edit” or “Amend”
- If the employee is still on probation or you haven’t submitted their record, click Edit.
- If the record is in Submitted state, click Amend to preserve audit history. The CGIC App creates a new draft version, linking back to the original.
Step 2: Update Biodata (Personal Information)
- Modify Name or Employee Code (If Allowed)
- Employee Name: Correct spelling or update if the employee legally changed their name (e.g., after marriage).
- Employee Code: Only change if you follow a re-coding policy; otherwise, leave as-is to avoid report mismatches.
- Adjust Date of Birth, Gender, or Nationality
- Date of Birth: Rarely changes, but correct if originally entered incorrectly.
- Gender/Nationality: Update if the employee’s legal documentation or personal identification changed.
- Update Marital Status or Other Optional Fields
- Marital Status: e.g., from “Single” to “Married.”
- Blood Group, Place of Birth, or Religion: Only if your organization collects these details and they changed.
- Save
- Once personal fields are correct, click Save at the bottom. If you used Amend, you must click Submit later (see Finalize).
Step 3: Update Contact Information
- Edit Address Fields
- Permanent Address: Replace street, city, state, postal code if the employee moved.
- Current Address: If they have a new residential or temporary address (e.g., relocation for training), update it here.
- Change Phone Numbers or Email IDs
- Mobile Phone: Update to the new number—include country code (e.g., “+234 80xxxxxxx”).
- Personal Email ID: If they now prefer a different email for non-work communications, replace it.
- Work Email: If your domain changes or you rolled out a new email convention, update the work email so notifications continue.
- Add or Modify Alternate Contact
- If their emergency contact changed (e.g., parent or spouse has a new phone), update Emergency Contact Name, Number, and Relationship.
- Social Profiles / Networking
- Update LinkedIn, Twitter, or GitHub URLs if relevant to their role or if their public profile changed.
- Save
- Click Save to persist changes. If using Amend, proceed to Submission.
Step 4: Update IDs and Documents
- Correct or Add New Government IDs
- Scroll to Employee ID Details.
- To edit an existing row (e.g., wrong ID Number), click into the ID Number field and make corrections.
- To add a newly issued ID (e.g., Passport renewal), click + Add Row:
- ID Document Type: Choose “Passport,” “National ID,” etc.
- ID Number, Issue Date, Expiry Date: Fill with new values.
- Upload Updated or New Documents
- In the Attachments section:
- Click Browse to upload new scans (e.g., the backside of a new driver’s license, updated work permit).
- To replace a document, either delete the old file (click the trash icon) or upload a new version with a clear filename (e.g., “Jane_Doe_NID_2025.pdf”).
- If there’s a new offer letter, updated contract, or certification, upload those here as well.
- In the Attachments section:
- Remove Expired or Superseded Documents
- If a document is expired (e.g., an old passport), click the checkbox next to it and choose Delete—ensuring only valid documents remain.
- Save
- Click Save after all ID and document updates. If you amended, you’ll finalize in the last step.
Step 5: Update Role, Department, or Reporting Structure
-
Change Company, Branch, Department, or Designation
- Branch: If the employee transfers to another location (e.g., from Lagos Plant to Kaduna Branch), select the new branch.
- Department: Choose the new department (e.g., “Quality Assurance” → “R&D”).
- Designation: Update job title (e.g., promoted from “Engineer” to “Senior Engineer”).
-
Modify “Reports To”
- If the employee’s new manager is different, search for and select the new supervisor under Reports To.
- This updates approval workflows (leave, expense, appraisal).
-
Adjust User Roles (System Access)
- If their responsibilities change (e.g., moving from “Technician” to “Supervisor”), scroll to the User Roles section:
- Click + Add Row to grant new roles (e.g., “Supervisor”, “Project Manager”).
- To remove obsolete roles, click the trash icon next to that row.
- Ensure their Work Email is correct so login invites continue.
- If their responsibilities change (e.g., moving from “Technician” to “Supervisor”), scroll to the User Roles section:
-
Save
- Click Save to lock in organizational changes. Remember to Submit if you used Amend.
Step 6: Update Salary or Compensation Details
- Select or Change Salary Structure
- In the Salary section, click Select Salary Structure:
- To move them to a new grade (e.g., from “Engineer Grade 2 Structure” to “Engineer Grade 3 Structure”), choose the updated template.
- The CGIC App auto-populates components: Basic Pay, HRA, Transport Allowance, etc.
- In the Salary section, click Select Salary Structure:
- Edit Individual Salary Components
- If their salary deviates from the template, click Edit Salary Components:
- Adjust each component’s Amount (e.g., Basic Pay from ₦200,000 to ₦220,000).
- Add one-time allowances or Bonuses by clicking + Add Row.
- Verify the recalculated Gross Salary and Net Salary (after deductions).
- If their salary deviates from the template, click Edit Salary Components:
- Modify Bank Details or Tax Information
- Bank Name and Bank Account Number: Update if the employee opened a new account.
- Tax ID or Pension Number: Correct if you receive an updated document.
- If your payroll setup changed (e.g., moved to a new bank), coordinate with Finance to ensure the next payroll run includes these changes.
- Adjust Working Hours or Shift (If Applicable)
- If they move from a day to night shift, update Shift under the Salary tab.
- If part-time or contract changes, revise Working Hours Per Day.
- Save
- Click Save to apply salary modifications. Submit if in Amend mode. Payroll for the next cycle will use updated figures.
Step 7: Finalize and Submit Changes
- Review All Updated Fields
- Scroll through every section—Biodata, Contact Information, ID Details, Attachments, Company/Role, Salary—to ensure nothing was overlooked.
- Check for Validation Errors
- If a required field was left blank or an invalid format was entered, the CGIC App highlights it in red. Address those before proceeding.
- Click Save
- If you clicked Edit, this updates the live record immediately.
- If you clicked Amend, you now see Submit at the top—click it to finalize, which:
- Logs an audit trail linking back to the original record.
- Triggers any Email Alerts (e.g., notifying their manager of a role change or salary revision).
- Updates downstream modules (e.g., leave approval workflows, payroll ledger, org charts).