PrerequisitesBefore diving into reports, make sure:
- Sales Orders, Delivery Notes, and Sales Invoices are consistently recorded and submitted.
- Items, territories, and customer groups are properly categorized.
- You have access to the Sales Analytics, Sales Reports, or Custom Dashboards modules.
Step 1: Use the Sales Analytics Report
This is your go-to dashboard for sales insights.
How to Access:
Navigate to Selling > Reports > Sales Analytics
Key Filters:
| Filter | What It Does |
|---|
| From Date / To Date | Choose the period you want to review |
| Based On | View sales by Item, Item Group, Customer, Customer Group, or Territory |
| Chart Type | Switch between Table, Bar Chart, Line Graph, etc. |
| Document Type | Focus on Sales Orders, Invoices, or Delivery Notes |
What You Can See:
- Total sales value
- Quantity sold
- Sales by rep, region, or product
- Trends over time (weekly/monthly)
- Year-over-year comparisons
Step 2: Explore Other Sales Reports
Beyond the Sales Analytics dashboard, CGIC App has a set of focused reports:
| Report | What It tells You |
|---|
| Sales Order Summary | Open, fulfilled, and cancelled orders by period |
| Sales Invoice Trends | Revenue trends based on actual invoices |
| Item-Wise Sales History | What’s selling, and how often |
| Sales Person-wise Report | Track each rep’s performance by invoice value |
You’ll find these under Selling > Reports, or through the search bar.
Step 3: Export and Share
Want to review numbers in Excel or send them to leadership?
- Open any report
- Click “Menu > Export”
- Choose CSV or Excel format
- Share or analyze offline as needed
Use scheduled reports to email sales summaries weekly or monthly.